The business is located at a convenient spot in Bradenton Beach City, offering a variety of attractions and services. The company operates from 7:00 AM to 9:00 PM every day of the week, making it easily accessible for tourists and locals alike. The wheelchair-accessible parking lot is a thoughtful feature, allowing people with disabilities to fully enjoy the experience.
The boat tours offered by the company are a major highlight, with options such as dolphin tours, sunset cruises, and Egmont Key Charters. These tours provide an opportunity for visitors to explore the surrounding waters and experience the local marine life. The company's knowledge of the waters and commitment to customer satisfaction are evident in the reviews, with many customers praising the captain's ability to find dolphins and other marine animals.
Some reviewers have praised the company's personalized approach to tours, noting that the captain will adapt the tour to meet the group's interests and preferences. Others have appreciated the captain's expertise and knowledge of the local area, which adds to the overall experience.
However, there is one notable issue - a customer reported an encounter with the captain that left a bad impression. The customer claimed that the captain was "entitled" and rude, pulling his boat into a spot that the customer had already reserved. This incident highlights the importance of good customer service and the need for companies to prioritize their relationships with customers.
Overall, the company's commitment to providing a high-quality experience for its customers is evident in the reviews. The company's emphasis on customer satisfaction, combined with its convenient location and wide range of attractions, makes it a great choice for anyone looking to explore the Bradenton Beach City area.