Tampa Bay
Capstone Association Management
53.24
53.24
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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Capstone Association Management seems to be a decent property management company, but there are some areas that need improvement. The overall experience is average, with some positive aspects and a few drawbacks. The quality of service is somewhat inconsistent, with some clients praising their responsiveness and expertise, while others have had poor experiences with unhelpful staff.The pricing is one area where the company excels, with many clients finding it reasonable and fair. However, the innovativeness of the company is somewhat lacking, with some clients feeling that they are not proactive in addressing issues or implementing new ideas.One major issue that stands out is the lack of accountability and communication from some staff members. Several clients have reported difficulty in getting in touch with their assigned manager or having their concerns addressed in a timely manner. This has led to frustration and disappointment for some clients.On a positive note, the company has a strong reputation for being responsive and helpful, with many clients praising the professionalism and courtesy of their staff. However, it seems that this is not always the case, and some clients have had to wait an inordinate amount of time for their issues to be resolved.Overall, Capstone Association Management has potential, but they need to work on improving their communication and accountability to better serve their clients.
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