The overall experience at Capital Carts is a mix of positives and negatives. The business has received praise for its quality services, with many customers mentioning that their carts were repaired quickly and professionally. However, there are some instances where the quality of service has fallen short, with customers reporting issues with parts being installed incorrectly or repairs not being completed as promised.The pricing at Capital Carts seems to be reasonable, with many customers noting that they received good value for their money. However, there have been some instances where customers have felt that they were overcharged for certain services or parts.The business appears to be innovative in its approach to golf cart repair and sales, with many customers praising the knowledgeable staff and the wide range of products available.One major issue that has been raised by some customers is the lack of communication and follow-through from the business. Some customers have reported that they were left without updates on the status of their repairs or were not informed of issues with their carts. This lack of communication has led to frustration and mistrust among some customers.Overall, Capital Carts has the potential to be a top-notch business, but it needs to work on improving its communication and follow-through to build trust with its customers.The business is located in a convenient location, with a wheelchair-accessible parking lot and entrance. The working hours are also reasonable, with extended hours on some days.The business accepts various payment methods, including NFC mobile payments, debit cards, and credit cards. This makes it easy for customers to pay for services or parts.The staff at Capital Carts seems to be knowledgeable and friendly, with many customers praising their helpfulness and expertise. However, there have been some instances where customers have felt that they were not treated with respect or were spoken to in a condescending manner.The business has a good selection of golf carts and parts, and the staff is happy to help customers find what they need. However, there have been some instances where customers have felt that they were pressured into purchasing certain products or services.Overall, Capital Carts has the potential to be a great business, but it needs to work on improving its communication and follow-through to build trust with its customers. With a little bit of effort, this business could become a top choice for golf cart owners in the area.