Tampa Bay
Capital Auto Mall Premier
8.69
8.69
Overview
Used Cars Lakeland FL At Capital Auto Mall Premier, our customers can count on quality used cars, great prices, and a knowledgeable sales staff.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Free street parking
Appointment required
Used goods
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Quality
Innovativeness
Pricing
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This business has a generally poor reputation based on customer reviews. Many customers have reported issues with the sales process, including misleading pricing and dishonest sales tactics. Some customers have even reported being scammed or taken advantage of by the dealership.One of the main issues is the discrepancy between the online prices and the prices customers are quoted in person. Many customers have reported being told that the prices online are not what they will pay when they come to the dealership. This has led to customers feeling taken advantage of and mistrustful of the dealership.In addition to the pricing issues, some customers have reported problems with the condition of the vehicles they purchased. Some have reported finding scratches, dings, or other damage on the vehicles that were not disclosed to them before the sale.Despite these issues, some customers have reported having positive experiences at the dealership. They have praised the sales staff, particularly Clive, for being knowledgeable, patient, and helpful.It's worth noting that the dealership has a relatively short working hours and some days are closed, which may impact customers' ability to visit the dealership.Overall, it seems that this dealership has a long way to go in terms of building trust with its customers.
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