Tampa Bay
CAMPUS USA Credit Union
80.65
80.65
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Free parking lot
Onsite services
Drive-through
On-site parking
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The provided location offers high-quality services with a well-trained and friendly staff. The majority of clients praise the professional attitude of the staff, particularly Tonya, Kristie, and Ali, who are known for their exceptional customer service and ability to explain financial information in a clear and concise manner. The staff's willingness to go above and beyond to meet clients' needs is also a notable aspect of the location.The location is easily accessible and offers convenient services such as drive-through and on-site parking. The credit union is wheelchair accessible, and the entrance is also wheelchair accessible.Clients have praised the credit union for its competitive interest rates and flexibility in loan options. The staff is knowledgeable and can provide guidance on different financial products and services, including loans, credit cards, and savings accounts.While some clients have reported minor issues, such as long wait times or difficulty in getting assistance, these incidents are rare and do not detract from the overall positive experience. The credit union's commitment to customer satisfaction and its willingness to address any concerns are evident in the way it handles issues and provides feedback to clients.The only issue mentioned by clients is the credit union's lack of transparency and customer service in some cases. This issue seems to be more related to individual staff members rather than a systemic problem within the credit union. The credit union's ability to address this issue and provide a better experience for all clients is essential for maintaining its high rating.Overall, the location provides a convenient and high-quality banking experience, with a knowledgeable and friendly staff, competitive interest rates, and flexible loan options. While some minor issues may arise, the credit union's commitment to customer satisfaction and its willingness to address any concerns make it a reliable choice for clients.
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