The business has an overall score of 4.1 out of 5, indicating a generally positive experience for customers. However, the quality of service received by some customers has been inconsistent, with a score of 3.9. Pricing seems to be a strength, with a score of 4.5, suggesting that customers find the costs to be reasonable. Innovativeness is also a positive aspect, with a score of 4.3, implying that the business is able to adapt and offer new services. Despite some negative reviews, the majority of customers have had a good experience at this location.The business is located in a convenient area, with working hours that are relatively consistent throughout the week. The fact that they accept debit and credit cards is also a plus for customers. Additionally, the presence of amenities such as Wi-Fi and a restroom is a nice touch.However, there have been some complaints about the cleanliness of the salon, with some customers reporting that they saw gunk and nails in the soak tubs. One customer also reported getting a fungal infection after getting a pedicure at this location. The business has responded to these complaints, but it's clear that there are some issues with sanitation and cleanliness that need to be addressed.Overall, this business has the potential to be a great option for customers, but it needs to work on providing consistent quality and improving its cleanliness standards.