This business location has a moderate overall rating, indicating a generally positive experience for most customers. However, there is room for improvement in terms of quality and innovativeness, as some customers have reported issues with communication and pain management.The business excels in terms of pricing, suggesting that customers feel they receive good value for their money. However, this may also contribute to the moderate overall rating, as some customers may feel that the prices are too high.The innovativeness of the business is above average, indicating that the staff and doctors are proactive in implementing new ideas and techniques to improve patient care.Despite some negative reviews, the majority of customers have reported positive experiences, praising the friendly and professional staff, efficient procedures, and pain-free treatments. Overall, this business location appears to be a reliable choice for those seeking dental care.Some customers have reported issues with communication, pain management, and unexpected costs, which may indicate a need for improvement in these areas.One issue that stands out is the reported incident of Dr. LeCorn causing nerve damage during a root canal, which resulted in ongoing pain and discomfort for the patient. This incident is a serious concern and highlights the importance of proper training and quality control in medical procedures.The business appears to take customer feedback seriously, as evidenced by the responses to negative reviews, which often acknowledge the issue and offer apologies or explanations. However, the business could benefit from more transparent communication about prices, treatment options, and potential risks, to better prepare customers for what to expect.Overall, this business location has potential for growth and improvement, and customers may want to exercise caution when choosing a dental care provider, especially for complex or high-risk procedures.