Getting to the office through the phone can be a challenging experience. There are several reports of difficulties in reaching the staff via phone calls. The properties managed by Cagan Management Group seem to be generally well-maintained, with some negative comments about the quality of maintenance services. Rent prices appear to be on the higher side compared to other similar properties, but tenants have reported satisfaction with the pricing. The features of the properties, including wheelchair accessibility and amenities, seem to be adequate for the rent charged. Some tenants have reported positive experiences with the management group, while others have expressed dissatisfaction with their treatment and the way maintenance issues are handled. The properties may have some outdated amenities, and some tenants have reported issues with pest control and maintenance. There have been reports of unprofessional behavior by some staff members, including evictions and disagreements over maintenance issues. However, there have also been reports of some positive experiences with the management group and their maintenance services. There is an issue with the unprofessional behavior of some staff members, including evictions and disagreements over maintenance issues. This has led to a significant number of negative reviews from tenants. Additionally, there have been reports of maintenance issues, including pest control and outdated amenities. The difficulty in reaching the office staff via phone calls is another concern.