This business seems to offer excellent service for golf cart owners. The staff is very knowledgeable and helpful, going above and beyond to ensure customer satisfaction. They are honest and transparent about the repairs and services they offer, which is a big plus. The business has a small, family-owned feel to it, which is evident in the personal touches and attention to detail.
The quality of work is top-notch, with many customers praising the excellent repairs and maintenance they received. The pricing seems to be reasonable, with some customers mentioning that they were pleasantly surprised by the low costs. However, there is one major issue that stands out: the business seems to have a poor handling of communication, especially in emergency situations. One customer was left waiting for weeks for a repair that was supposed to be done immediately, and another customer was hung up on when they tried to call. This lack of responsiveness and attention to customer needs is a major drawback and needs to be addressed.
Overall, this business has a lot to offer, but needs to work on its communication skills to build trust with its customers.