The store on Sawdust Trail Street in Kissimmee City has a well-rounded reputation, with both high and low points in its history. The majority of the clients give this business high praise for its professional staff, competitive pricing, and beautiful work on their kitchens. Many have gone above and beyond, mentioning that the team was responsive, helpful, and accommodating.Some clients even mentioned that the staff was bilingual and friendly, making it a great choice for those who prefer a more personalized experience. The store seems to be doing things right, with most clients being highly satisfied with their experiences.There are, however, a few negative reviews that are worth mentioning. Some clients have reported issues with damaged products and poor communication from the store. In one instance, a client was left with a 3-inch overhang in their kitchen, and in another, a client was told that their warranty had expired when it had not.It is clear that this store has had some issues with quality control and customer communication. This is reflected in their overall score, which, while still high, suggests that there is room for improvement. With a focus on addressing these issues, this store could easily reach a perfect score.