The business has a decent overall score, but there are some issues with quality control. While prices are competitive, some customers have reported problems with cabinets and countertops. On the other hand, the business is known for its innovative products and services. However, it's essential to note that there are some mixed reviews regarding the company's customer service and communication.Some customers have had great experiences with the staff, including sales associates and installers, who were professional, knowledgeable, and helpful. They have appreciated the business's selection of products and services, including cabinets, countertops, and flooring. Additionally, some customers have praised the business for its timeliness and efficiency, with projects completed on schedule.However, there are also several customers who have had negative experiences with the business. Some have reported issues with communication, including delays in responding to messages and incorrect measurements. Others have experienced problems with the quality of the products, such as damaged or incorrectly installed cabinets and countertops. One customer had a particularly bad experience, reporting that the business's staff was unhelpful and unprofessional, and that they had to deal with multiple issues, including delays and mistakes. This customer would not recommend the business to anyone.