Tampa Bay
C1Age ACE Beauty Bar
10.79
10.79
Overview
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Features
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Wi-Fi
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Gender-neutral restroom
Identifies as women-owned
Identifies as women-owned
Identifies as Latino-owned
Identifies as Latino-owned
Cash-only
Identifies as Black-owned
Identifies as Black-owned
Identifies as veteran-owned
Identifies as veteran-owned
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This location offers a range of services, including sports and fitness, personal training, weight loss, beauty treatments, and spa services. The business is proud to be identified as Latino-owned, women-owned, veteran-owned, and Black-owned, and also welcomes the LGBTQ+ community, making it a safe space for everyone.The ambiance of the location is described as wonderful, with a pleasant and relaxing atmosphere. The staff, particularly Shelley, is knowledgeable, professional, and attentive to clients' needs. They take the time to sanitize and ensure a comfortable experience for all clients.However, there are some concerns about the business's communication and customer service. One client had a poor experience with a cancelled appointment and felt unprofessional treatment from the business. The business responded defensively, which may have exacerbated the situation.Despite this issue, the majority of clients have had a positive experience and would recommend the business to others. They appreciate the great service, products, and ambiance. Some clients have mentioned that they will be returning for more treatments and appreciate the business's commitment to being welcoming and inclusive.One notable issue that has arisen is the business's communication and handling of customer concerns. While the business has responded to negative reviews, their responses have been defensive and unapologetic, which may have alienated some clients. This is a concern, as it suggests that the business may not prioritize customer satisfaction and may struggle to resolve issues in a fair and professional manner.
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