This accounting firm in Tampa, FL, provides CPA and business advisory services, including QuickBooks training, estate planning, tax planning, and mergers and business valuation. The office is located in a wheelchair-accessible building with parking lot, restroom, and entrance.
Although clients have different experiences with this firm, there are some common issues. The most significant one is communication problems and unreliable team.
Some clients feel that they were not listened to, and promises were not kept. They also experienced long waiting times for responses, and follow-up actions were not taken. This resulted in frustration and distrust towards the firm.
However, there are also positive reviews. Some clients praise the team's professionalism and quality of work, highlighting their expertise in accounting and financial services. They appreciate the staff's responsiveness and willingness to help, which made their experience more pleasant.
It is worth mentioning that there are complaints about the billing process. One client was charged $500 for a letter that was never sent, and they had to pay extra to resolve the issue. This highlights the importance of clear communication and transparent pricing.
Overall, this accounting firm has room for improvement in terms of communication and reliability. While some clients have had positive experiences, others have been left frustrated and disappointed.