This business has been a lifesaver for many of its clients. Bywater Mental Health provides top-notch psychiatric services with a focus on quality care. The staff is friendly and welcoming, making patients feel at ease. However, there is one major concern - lack of transparency in billing and patient records. Several clients have reported difficulties with getting their records and receiving accurate billing information. This has led to frustration and mistrust among some patients. Despite this issue, Bywater Mental Health has received overwhelmingly positive reviews for its services and staff. Dr. Zimko and his team have been praised for their compassion, knowledge, and ability to listen to patients' concerns. The practice offers flexible scheduling and telehealth options, making it convenient for patients to receive care. Overall, Bywater Mental Health is a great choice for those seeking mental health services, but be sure to ask about billing and record-keeping policies before committing to treatment.