This auto parts store and machine shop has a strong reputation among its customers. People appreciate the knowledge and expertise of the staff, who can find the right parts for even the most complex projects. The store's variety of products and services is impressive, with many customers praising their ability to find hard-to-find parts.However, there have been some issues with the store's responsiveness to emails and estimates. One customer reported being unable to get a response to an email inquiry about pricing, while another was quoted a high price for a part that they later found elsewhere for less.Despite these issues, the store's staff is generally very friendly and helpful. Customers appreciate their willingness to explain complex technical concepts in a way that's easy to understand.One customer had a very positive experience with the store's owner, Jeremiah, who went above and beyond to help them with their project. Jeremiah's knowledge and expertise are clearly valuable assets to the store.Some customers have noted that the store can be busy, with long wait times for service. However, this has not seemed to deter most customers, who are willing to wait for the quality of service that the store provides.Overall, Bullfrog Performance is a great choice for anyone looking for auto parts and machine work. While there may be some occasional issues with responsiveness and wait times, the store's strong reputation and helpful staff make it a worthwhile destination.It's worth noting that one customer had a very negative experience with the store, citing issues with the quality of work and customer service. However, this appears to be an isolated incident, and the store's overall reputation suggests that it is not representative of the typical customer experience.