This pest control service is highly regarded by its customers, with an overall rating of 4.7 out of 5. The quality of service is consistently high, with technicians like JJ and Art receiving praise for their professionalism, thoroughness, and friendly demeanor. Pricing is also considered reasonable by most customers, although a few have noted that prices can be a bit high for certain services. The company's innovativeness is evident in its use of EPA-approved spray treatments and its attention to detail in providing thorough services.The company's strengths lie in its ability to provide effective pest control solutions, its courteous and professional technicians, and its commitment to customer satisfaction. Customers appreciate the fact that technicians like JJ and Art take the time to explain what they are doing and provide education on pest control. However, there are some concerns about the reliability of service, with a few customers reporting missed appointments and inconsistent service.Despite these minor issues, the company's overall rating remains high, indicating a high level of customer satisfaction. Customers appreciate the company's efforts to provide excellent service and would recommend it to others.