The location has a well-deserved high overall score. Staff and employees are extremely knowledgeable and helpful, making a big difference for customers. They are always willing to provide professional advice and assistance, which is highly appreciated by many clients. The store has a wide range of products for various types of pests, including commercial-grade options. Customers find the prices to be reasonable, considering the quality and effectiveness of the products. The business is open six days a week, with convenient hours from 9 am to 5:30 pm. Unfortunately, customers have reported one major issue: overcharging. There have been instances where customers felt they were taken advantage of, and the prices were too high compared to what they could find online. To resolve this issue, it is essential to be transparent about prices and ensure that customers are aware of any potential discounts or promotions. Despite this issue, the business is well-organized and has a clean, welcoming environment. Customers appreciate the store's willingness to work with them and provide personalized solutions. Overall, this location is a great resource for customers looking for effective pest control solutions. With a few adjustments to address the overcharging issue, this business could reach an even higher level of customer satisfaction.