The review of the business location on University Pkwy Parkway, University Park City, is mixed. The overall score is 3.8 out of 5. The quality of the food and service has been a major issue for many customers, with some complaining about incorrect orders, undercooked or overcooked food, and poor service. However, some reviewers have had positive experiences with friendly and attentive servers. The pricing of the food is generally considered to be in line with expectations, with most reviewers feeling that they get a good value for their money. The business has also been praised for its innovative menu options and welcoming atmosphere. On the other hand, some reviewers have been put off by the unprofessional behavior of the general manager, Charles, who has been accused of yelling at customers and creating a hostile atmosphere. Despite this, the business remains a popular destination for sports fans and those looking for a casual dining experience.The major issue with this business location is the lack of consistency in the quality of the food and service. Many customers have reported being disappointed by their experiences, with some even going so far as to say that they will never return. This is a major concern, as it can damage the reputation of the business and drive away customers.The unprofessional behavior of the general manager, Charles, is also a significant issue. While some reviewers have praised the service they received from individual servers, the overall service experience has been marred by a lack of attention to detail and a general sense of disorganization. This is reflected in the many complaints about incorrect orders and long wait times.Despite these issues, the business has also received praise for its innovative menu options and welcoming atmosphere. Many reviewers have commented on the variety of menu options available, including the all-you-can-eat wings and the selection of craft beers. The atmosphere of the business is also considered to be welcoming and fun, with many reviewers praising the decorations and the lively atmosphere on game days.In terms of innovativeness, the business has been praised for its creative menu options and its commitment to using high-quality ingredients. However, some reviewers have noted that the business could do more to stand out from the crowd and differentiate itself from other sports bars in the area. Overall, the innovativeness of the business is a strength, but it could be improved upon.Overall, the business location on University Pkwy Parkway, University Park City, is a mixed bag. While it has some strengths, such as its innovative menu options and welcoming atmosphere, it is also plagued by issues with the quality of the food and service. With some improvements to consistency and customer service, this business could be a great destination for sports fans and those looking for a casual dining experience. However, until these issues are addressed, the business will continue to struggle to attract and retain customers.