This location seems to be average in terms of overall experience, with some customers having good experiences and others having bad ones. Quality of service is decent, but there are some issues with reliability and consistency. Pricing seems to be a major issue, with some customers feeling overcharged or misled about costs. On the other hand, the location seems to be innovative in terms of offering various rental options and services. The presence of a parking lot and wheelchair accessible entrance suggests that the location is making an effort to be inclusive and convenient for customers. However, the long wait times and lack of clear communication about truck availability are major drawbacks. Some customers have reported being charged extra for unnecessary services, which is a significant issue. Overall, the location has room for improvement in terms of quality, pricing, and customer service.