Tampa Bay
Budget Truck Rental
84.90
84.90
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Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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The location on 1506 S Pine Ave, Ocala, is not a place to consider for van, car, or truck rentals. Multiple customers have had terrible experiences with the company. They seem to frequently mislead customers and lie about the availability of vehicles. Some reviewers reported being upsold to more expensive options, while others were left waiting or without a rental altogether. The customer service team appears to be unhelpful and unresponsive to issues. Several reviewers mentioned that the staff is often rude and dismissive. The owner has been accused of thievery and violent behavior. This location seems to be plagued by a lack of inventory and a willingness to deceive customers. However, one reviewer had a positive experience and praised the staff for being "pleasant and courteous." Overall, it seems that the company's poor reputation is the norm rather than the exception. It is worth noting that several reviewers mentioned that the company's online reservation system is faulty, and they were unable to secure a rental despite making a reservation. This issue may be worth investigating further. Additionally, several reviewers expressed frustration with the company's fees and charges, which they felt were unfair and excessive. One issue that stands out is the company's lack of transparency and honesty with customers. Many reviewers reported feeling misled or deceived by the company, which can damage trust and lead to a negative experience. It may be helpful for the company to revisit its policies and procedures to ensure that customers are being treated fairly and honestly.
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