The location is not the most reliable place to rent a vehicle. Several customers have had issues with reserved trucks not being available, and in some cases, the staff has been unhelpful and rude. The parking area is also very small, which can be inconvenient. On the other hand, some customers have had good experiences with friendly staff and clean trucks. However, the issue of reserved trucks not being available is a major problem that needs to be addressed. It's worth noting that the location is clean and well-maintained, and the trucks seem to be in good condition. But the overall experience is marred by the reliability issues. The prices of the vehicles are not a major concern, as some customers have felt that they were charged fairly. However, there have been instances where customers have been charged extra for insurance, which can be frustrating. It's worth doing some research beforehand to understand the pricing and what's included. Innovatively, the location could focus on improving their customer service and making sure that reserved trucks are available when customers need them. This would make a big difference in the overall experience and would likely lead to more positive reviews.