The review of this van rental agency in Clermont City is mixed. The location is easily accessible, and the staff is usually friendly and helpful. However, the quality of the vehicles is not always up to par, with some customers reporting issues such as strong odors, dirty cars, and mechanical problems. On the other hand, the prices are competitive, and the agency offers a wide range of vehicles. One customer had a particularly negative experience with a vehicle that was in poor condition and was not properly cleaned. Additionally, there have been some issues with customer service, with some customers feeling rushed or not being informed about certain policies. However, the agency has also had its share of positive experiences, with some customers praising the staff's professionalism and the cleanliness of the vehicles.Some customers have had issues with the agency's policies, such as being charged extra for certain features or being denied a rental due to a debit card being declined. One customer had a particularly frustrating experience with a broken truck, which was not properly inspected or repaired. The agency has also been criticized for not having a drop box for after-hours returns, which can be inconvenient for customers.Overall, the review of this van rental agency in Clermont City is average. While some customers have had positive experiences, others have had issues with the quality of the vehicles, customer service, and policies. It's essential to do your research and read reviews carefully before choosing a rental agency.The agency could improve by ensuring that all vehicles are properly cleaned and inspected before being rented out. They should also provide clear information to customers about their policies and procedures. Additionally, having a drop box for after-hours returns would be a convenient feature for customers.