The location has received mixed reviews from customers. Some have praised the friendly and helpful staff, while others have experienced issues with car availability and customer service. The location has been criticized for its lack of cleanliness, with some customers reporting finding trash, dirt, and grime in the vehicles. There have also been reports of overcharging and issues with tolls and insurance. However, some customers have had positive experiences with the location, finding it to be convenient and having friendly staff. The location has a relatively high overall score of 3.5, with the pricing and innovativeness scores being the highest. However, the quality score is only 3.5, indicating that there may be room for improvement. The location has received complaints about its cleanliness and customer service, which could be addressed to improve the overall experience for customers. One main issue that stands out is the lack of cleanliness of the vehicles, with multiple customers reporting finding trash, dirt, and grime in the cars. This could be a major concern for customers and needs to be addressed.