This location offers a decent experience for its customers, but there are some areas that need improvement. The quality of the vehicles is somewhat inconsistent, with some customers reporting cleanliness and maintenance issues. The pricing is generally reasonable, but not always transparent, as some customers have reported being charged extra fees without explanation. On the other hand, the staff is often friendly and helpful, and some customers have praised the location's willingness to accommodate their needs. However, the location has had issues with availability, with some customers reporting that they were unable to rent the vehicle they had reserved. Overall, this location is a middle-of-the-road option for car rentals in Tampa.Customers have reported that the location's working hours can be unpredictable, with some staff members being late or unavailable. Additionally, the location's computer systems have been known to malfunction, causing delays and frustration for customers. However, the location has also had some excellent customer service experiences, with staff members going above and beyond to meet customers' needs. The location's accessibility is a mixed bag, with some customers reporting that the parking lot is wheelchair accessible, but others noting that the entrance is not easily navigable.The location offers a range of payment options, including NFC mobile payments, debit cards, and credit cards. However, some customers have reported issues with the payment system, including unexpected fees and difficulties with processing payments. The location's features are somewhat limited, with no advanced technology or amenities. However, the location does offer some discounts for active military personnel and has a loyalty program in place.Overall, this location is a decent option for customers who are looking for a reliable car rental experience. However, customers should be aware of the potential issues with availability, quality, and customer service, and be prepared to navigate any challenges that may arise.