The business has received high praise from clients for the quality of their work, with many reviewers stating that they are the only one they trust with their brows. The studio environment is described as professional and welcoming, with Arnett being kind, punctual, and attentive to clients' needs. Many reviewers have been going to Arnett for over 5-10 years, and have even traveled back to Tampa from other cities just to visit her. The prices seem to be reasonable, but not the lowest in the area, which may be due to the high quality of service and expertise provided. The location is wheelchair accessible and has a restroom available. The only issue that has been reported is a misunderstanding regarding appointment scheduling, which resulted in one client feeling frustrated and unvalued. However, this incident does not seem to be a widespread problem, and the business has taken steps to address it by apologizing and explaining the situation. Overall, this business appears to be a reliable and high-quality option for those seeking hair removal services.