This business location appears to be a well-rounded and reliable shopping experience. The high quality of products, such as the 500Mg Lion's Mane Extract In Each Piece Dark Belgian Chocolate, seems to be consistent with the positive feedback from customers. Many customers have praised the products, saying they are the "best" and have seen significant benefits from using them. The business's LGBTQ+ friendly and women-owned status add to its appeal, making it an inclusive and welcoming environment for all customers. The location's quick visit and appointment required features also indicate a sense of organization and consideration for customers' time.However, there is one major issue that stands out. A customer had a very frustrating experience with the business, calling twice at 10p.m. to confirm hours of operation and being told they were open until 2p.m. only to arrive and find the store closed. This lack of communication and clarity on business hours is concerning and could be improved.Overall, Brown and Co. seems to be a great option for those looking for quality products and a welcoming shopping experience. However, it's essential for the business to address the issue of clear communication regarding their hours of operation to avoid further frustration for customers.Additional suggestions for improvement:- Consider implementing a more visible and clear communication system for business hours, such as posting them on social media or the website.- Ensure that staff is well-informed and consistent in their messaging regarding business hours.- Train staff to handle situations where customers may be misinformed or have questions about business hours.