This business location has received generally positive reviews from customers. The overall score suggests that customers are mostly satisfied with their experience here. The quality of service is also high, with many customers praising the technicians for their expertise and professionalism. Pricing is also competitive, with many customers mentioning that they found the prices to be fair and reasonable. The innovativeness of the business is also notable, with some customers commenting on the new ownership and management, which seems to have brought a fresh approach to the business.Some common themes among the reviews include the friendly and helpful staff, the quick and efficient service, and the competitive pricing. Many customers have praised the technicians for their expertise and professionalism, with some even commenting on their willingness to go above and beyond to ensure customer satisfaction.However, there are some negative reviews that suggest some issues with the business. Some customers have reported experiencing long wait times, while others have mentioned that the business can be a bit disorganized. Additionally, there are a few reviews that suggest that the business may have had some issues with communication in the past.Overall, it seems that Brothers Tire & Automotive is a reliable and trustworthy business that provides good value to its customers. While there may be some minor issues to work on, the business appears to be committed to providing excellent service and customer satisfaction.It's worth noting that one major issue that affects the quality score is that some employees were found to be unprofessional.