Tampa Bay
Brothers Roofing, Inc.
10.50
10.50
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The location appears to be a roofing contractor business, operating under the name Brothers Roofing, Inc. in Tampa City. Their working hours are consistent, with Monday to Friday from 7:00 AM to 7:00 PM, and Sunday from midnight to 11:59 PM.Despite a 2.6 rating from third-party sources, client feedback reveals a different story. Many customers have reported poor communication skills, including unresponsiveness to phone calls and text messages. One client even stated that they had to chase down the company for a written estimate, which was never provided.In one instance, a client was promised a written estimate, but never received it. They had to schedule a roof replacement and even take a vacation day to be available for any issues, but were left with no response from the company. The client was eventually told that there was a material shortage and jobs were taking longer, but felt that their concerns were not taken seriously.While some clients have reported positive experiences, the majority of feedback suggests that communication is a major issue with this business. It appears that the company may not prioritize responsiveness to customers' needs and concerns.The business has a co-branding partnership with Brothers Roofing, Inc., which suggests a level of legitimacy and professional operation. However, the poor communication skills reported by clients raise concerns about the company's ability to provide reliable and satisfactory services.Overall, the business seems to have some room for improvement in terms of customer communication and service quality.
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