Tampa Bay
Brooksville Water & Sewer
39.34
39.34
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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It seems that this business location, a community and government office, has a reputation for being challenging to deal with. The staff, particularly those answering phone calls, have been described as rude and unhelpful. Many customers have reported difficulty in paying their bills, with the website frequently being down and phone lines often being unhelpful or even disconnected. It's been noted that the office has a "racket" feel, with some customers being overcharged and experiencing difficulties with payments. There is a sense of frustration and anger among the customers who have interacted with this business location.Some customers have reported issues with water bills being shut off without warning, and then being charged extra to have the service turned back on. Others have experienced problems with online payment systems not working, leading to late fees and further complications. There are few positive comments about the business location, with most customers expressing disappointment and dissatisfaction.One issue stands out: the quality of customer service is a significant concern, with many customers reporting rudeness and unhelpfulness from staff. This has led to a sense of mistrust and frustration among customers, who feel that they are not being treated fairly or with respect.
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