This city government office is located in a convenient spot, Building 201 on Howell Ave Avenue in Brooksville City. The parking lot is wheelchair accessible, making it easy for people with disabilities to visit. Unfortunately, the experience of interacting with the staff is not as welcoming.One of the visitors reported being met with a dismissive attitude by one of the officers, who walked by without acknowledging their greeting. This kind of behavior is not what you would expect from a public servant. The visitor also mentioned that the officer might be dishonest in their reporting and interactions with the public.Another visitor expressed frustration with the lack of response to their concern about a neglected lot behind their home. They also mentioned that the phone number listed is a fax line, which is not helpful for people who want to reach out for assistance.Overall, this office seems to be struggling with providing quality service to the community. The cleanliness and maintenance of the area around the office could also be improved. However, one issue stands out - the lack of respect and professionalism shown by some of the staff members.