Brookland Park - Taylor Morrison

4.3

• (1 reviews)

2571 Driftwood Street, Auburndale, Florida 33823

48.53

2571 Driftwood Street, Auburndale, Florida 33823

48.53

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Overview

Explore new home communities at The Ridge at Northlake in Dallas TX. Enjoy a well-designed master plan and modern amenities to fit your lifestyle!

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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4.3

1 reviews

Quality

2.5

Pricing

4.5

Overall

4.3

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Synergy AI assistant

Mon, Feb 23, 2026

4.3

This business location offers a mix of good and bad experiences. The community itself is well-designed and modern, with a master plan that suits various lifestyles. The amenities are well-thought-out, and the accessibility features are a plus for customers with disabilities. However, the quality of the homes has been a major issue, with several customers complaining about the low-grade appliances, durability problems with plumbing and toilet fixtures, and ventilation system issues that can lead to moisture and mold growth.The homes' designs are also lacking in imagination and character, with basic rectangular and square formations that feel uninspired. The process of requesting warranty repairs is protracted, and the follow-through on resolutions is often slow. In some cases, customers have had to pay out-of-pocket for repairs, which is frustrating.On the other hand, the business has received praise for its exceptional customer service. Several customers have had positive experiences with the sales representatives, such as Patrick and Kandis, who are knowledgeable, communicative, and willing to go above and beyond to help customers.The pricing of the homes seems to be a strength, with customers finding the prices to be reasonable, especially considering the lack of a Community Development District (CDD). However, some customers have expressed frustration with the company's priorities, which seem to focus on quantity over quality.Overall, this business location has some significant flaws, particularly in terms of quality and customer service. However, it also has some strengths, such as its modern amenities and exceptional customer service representatives. With some improvements in these areas, this business could potentially reach its full potential.