Tampa Bay
Brookdale Highlands
39.29
39.29
Overview
We understand your patients’ health is your top priority. When you provide a referral, you can be confident that your patient will receive quality care. We offer many levels of care, so you can find exactly the right fit for your patient.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
The location is a retirement home that provides quality care for its patients. It offers various levels of care, making it suitable for different needs. The staff is friendly and welcoming, with a dedicated team that puts residents first. They provide a range of activities and services, including transportation to doctor visits and outings to local restaurants. The facility is clean and well-maintained, with a beautiful lake and screened-in porches.However, some clients have reported issues with understaffing, communication, and management. They mention that staff members may not respond promptly to phone calls or concerns, and some residents have reported feeling neglected or unhappy with their care. Despite these issues, many clients have praised the staff's dedication and willingness to help.One client reported a particularly negative experience, stating that the facility is "terrible" and that staff members are "intimidating and rude" to residents. They also mentioned concerns about staffing ratios and the cost of care.The facility has a 4.1-star rating overall, with some clients giving it 5-star reviews and others rating it lower due to their experiences. Despite the issues reported, many clients have expressed gratitude for the care and services provided by the facility.A major issue that was not addressed is the maintenance of clean and sanitary living conditions in the rooms.
Own this business?
Hours
Open Now
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS