Tampa Bay
Brookdale Colonial Park
48.59
48.59
Overview
We understand your patients’ health is your top priority. When you provide a referral, you can be confident that your patient will receive quality care. We offer many levels of care, so you can find exactly the right fit for your patient.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
Innovativeness
Pricing
Overall
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The business location is a mixed bag, with some great qualities and some areas that could be improved. Overall, I would give it a score of 4.3 out of 5. The quality of the care and services provided is high, with many reviewers praising the staff's compassion and attention to detail. However, the pricing of the services is somewhat of a drawback, with some reviewers feeling that it is overpriced. The business seems to be innovating in terms of its approach to care and services, with a focus on creating a welcoming and engaging environment for residents.
The physical location of the business is wheelchair accessible, with a parking lot and entrance that are suitable for people with mobility issues. However, one reviewer noted that the food provided to residents was sometimes scarce, and that the portions were too small.
Many reviewers praised the staff at the business, describing them as friendly, attentive, and genuinely caring. Some reviewers also praised the business's commitment to creating a sense of community among its residents, with a range of activities and events that cater to different interests and abilities.
However, one reviewer had a very negative experience, describing the care and services provided as "horrible" and saying that they had seen senior neglect firsthand. Another reviewer noted that the business had removed their negative review, suggesting that the business may be trying to cover up problems.
Overall, while the business has some great qualities, it also has some areas that need improvement. With some tweaks to its pricing and attention to issues like food availability, it could be an even better option for seniors and their families.
One area that could be improved is the issue of overpriced services. Some reviewers mentioned that the costs of living at the facility are too high, and that it may not be worth the expense. It would be beneficial for the business to reassess its pricing strategy to ensure that it is competitive and fair.
Another area for improvement is the handling of lost packages. One reviewer mentioned that the business had lost a package intended for a resident, and that they had not been held accountable for the loss. This is an important issue that the business should address to ensure that residents' belongings are safe and secure.
Finally, the business could benefit from being more transparent about its practices and policies. Some reviewers felt that the business was trying to cover up problems, such as the removal of a negative review. By being more open and honest, the business can build trust with its residents and their families.
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