Tampa Bay
Britts Factory Authorized Repair
46.81
46.81
Overview
Proven to be a highly trusted establishment since 1971! Home Appliance Repair and Service for all Brands & Types. Factory Authorized Warranty Provider.
Features
Credit cards
NFC mobile payments
Wheelchair accessible parking lot
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Appointment required
On-site parking
Repair services
Online estimates
Photos & videos
Submit a review
Overall
Pricing
Quality
Submit a review
Review of Britts Repair:Britts Repair is a well-established appliance repair service with a long history of operation, having started in 1971. Their experience and reputation make them a trusted choice for many customers. The company offers a wide range of services, including repair and maintenance of various appliances, and is authorized by several manufacturers, such as LG and Frigidaire.The technicians at Britts Repair are knowledgeable and professional, with many customers praising their expertise and courteous attitude. The company's communication with customers is also commended, with staff members being responsive and helpful in scheduling appointments and providing updates on the repair process.However, some customers have experienced issues with the company's pricing and scheduling. A few reviews mention that the company's prices are high, and that they have been quoted different prices for the same repair. Additionally, some customers have reported difficulties in getting through to the company's office or scheduling appointments.Despite these issues, many customers have reported positive experiences with Britts Repair. Some have praised the company's prompt service, with technicians arriving on time and completing repairs efficiently. Others have commended the company's willingness to work with customers to find solutions to complex problems.One issue that has been mentioned in several reviews is the company's handling of warranty claims. Some customers have reported frustration with the company's process for handling warranty claims, including delays in receiving parts and repairs. However, it's worth noting that the company has emphasized that they follow warranty guidelines and that parts availability can be a challenge due to supply shortages.Overall, Britts Repair is a reputable company with a long history of operation. While some customers have experienced issues with pricing and scheduling, many others have praised the company's expertise, communication, and willingness to work with customers. However, the company's handling of warranty claims could be improved to better meet the needs of their customers.It's worth noting that the company has a strong social media presence and has engaged with customers who have left reviews, responding to both positive and negative comments. This suggests that the company is committed to customer service and is taking steps to address customer concerns.In terms of the company's innovativeness, it's worth noting that they have implemented some modern practices, such as using NFC mobile payments and offering online estimates. However, it's unclear if these practices are widely adopted across the company or if they are just pilot programs.
Own this business?
Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS