This location of Brightway Insurance has received mostly positive reviews from its clients. The staff is described as friendly, professional, and client-service-oriented. They have been praised for their knowledge, responsiveness, and willingness to help clients find the best insurance options for their needs and budget. Many clients have expressed satisfaction with the competitive prices they've found with Brightway, often saving thousands of dollars compared to their previous insurance providers. The company seems to be very attentive to its clients' needs, with agents following up and ensuring that clients are satisfied with their policies. However, one negative review stands out, citing a lack of customer support, language barriers, and long wait times to get in touch with someone. This issue seems to have been an isolated incident, as most clients have had positive experiences with the company. Nevertheless, it's essential for the business to address this issue and ensure that all clients receive the support they need.