This location seems to have a disappointing overall experience. The quality of services provided seems to be lacking, with many customers expressing dissatisfaction with the work done by BrightView's employees. The situation with Thomas, who lied about completing a job, is a prime example of this issue. It's not just the quality of work that's a problem, but also the communication and professionalism shown by the company's staff.Some customers have had issues with missing spots, poor edging, and trimming, while others have had to deal with weeds taking over their community's common areas. The company's responsiveness and follow-up on issues have also been a concern for many.On the other hand, some customers have had positive experiences with BrightView, praising their professionalism and quality of work. However, these experiences seem to be the exception rather than the rule.It's worth noting that the company seems to be making an effort to address customer concerns, with some employees and management members responding to negative reviews and asking for more information to resolve the issues. However, more needs to be done to address the underlying problems and provide a better experience for all customers.To make things right, BrightView could focus on improving their quality control, communication, and customer service. They should also take steps to address the issue of their employees' professionalism and ensure that they are held accountable for their actions. With a bit of effort, BrightView could turn their reputation around and provide the high-quality services that their customers deserve.