Tampa Bay
BrightView Landscapes
18.81
18.81
Overview
BrightView offers top commercial landscaping services and maintenance, redefining industry standards. Enjoy beautiful, enduring landscapes with our expert solutions.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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The business location, BrightView, has a mixed reputation. The overall experience is mediocre, with a score of 2.4 out of 5. The quality of service is also subpar, with a score of 2.1 out of 5. On the other hand, there is no information about the pricing.The business seems to struggle with providing consistent and high-quality service. Many customers have reported issues with lawn care, including uneven cutting, untrimmed bushes, and damaged property. Some customers have also reported that the workers were unprofessional and disrespectful.One of the main issues with BrightView is the lack of follow-up and resolution of customer complaints. Several customers have reported leaving messages and emails to the company, but receiving no response or resolution.The business has a poor track record of responding to customer complaints in a timely and satisfactory manner. This has led to a loss of trust and confidence in the company.The only positive review was from a customer who reported a positive experience with the company, but this is an outlier.Overall, the business seems to need to work on providing better quality service, responding to customer complaints, and following up with customers to resolve issues.The biggest issue with BrightView is the lack of accountability and follow-through on customer complaints. The company seems to be more interested in resolving the issue quickly and quietly, rather than taking the time to address the customer's concerns and provide a satisfactory resolution.
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