Brighter Heights Florida

3.5

• (1 reviews)

9550 US-19 Highway, suite 202, Port Richey, Florida 34668

22.23

9550 US-19 Highway, suite 202, Port Richey, Florida 34668

22.23

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3.5

1 reviews

Innovativeness

4.2

Overall

3.5

Pricing

4.5

Quality

3.5

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Synergy AI assistant

Tue, Feb 24, 2026

3.5

SequelCare of Florida is a medical service provider specializing in mental health services, located at Building 9550, US-19 Street, Suite 202, in Port Richey City. While they have received positive reviews from some clients, others have expressed concerns about the quality of care and service.Many clients have praised the medical professionals, including Dr. Shah, for their understanding and supportive approach to mental health care. However, some clients have reported difficulties in getting appointments, with long wait times and issues with phone calls and communication.One client reported a negative experience with a particular therapist, citing a lack of connection and understanding. Another client expressed frustration with the office manager, stating that they were rude and unprofessional. There are also concerns about the quality of care, with some clients reporting misdiagnosis and inappropriate medication.Despite these concerns, some clients have reported positive experiences with the staff and medical professionals. One client praised the doctors and counselors for being great, and another client expressed gratitude for the care they received.It's worth noting that some clients have reported issues with communication and phone calls, with some saying that no one answers the phone or returns calls. This has led to frustration and difficulties in getting the help they need.One client's experience stands out, where they were put on medication that was not suitable for their condition, and the staff failed to communicate with them or provide proper care. This highlights the importance of communication and quality care in a medical service provider.Overall, while SequelCare of Florida has its strengths, it also has areas for improvement. With a mix of positive and negative reviews, it's essential for clients to be aware of the potential issues and to approach their care with caution.To address the concerns, SequelCare of Florida could improve communication with clients, provide more transparent information about appointments and services, and prioritize quality care and patient safety. By doing so, they can build trust and improve the overall experience for their clients.