I was impressed by the excellent service I received at Briggs Automotive Repair INC. The staff was knowledgeable, professional, and communicated effectively with me throughout the entire process. The prices were very reasonable considering the quality of work. While I didn't get any work done there, the owner was very helpful and informative, which gave me confidence in the shop. One issue that stood out was the presence of termites in the lobby, which was a bit off-putting when waiting for service. However, this did not detract from the overall experience. Overall, I would highly recommend Briggs Automotive Repair INC for any automotive needs.