Bridgewalk on Harden is a medical service facility located at Building 3110, Oakbridge Blvd E Street, Lakeland City. The facility offers various services, including nursing care, and is accessible to people with disabilities, featuring a wheelchair-accessible parking lot and entrance.
From the reviews, it is evident that the staff at Bridgewalk on Harden are generally kind and caring, with many reviewers praising the specific caregivers and staff members they interacted with. Shona, Tonya, and other staff members have been particularly praised for their exceptional care and kindness. Many reviewers have also expressed appreciation for the facility's therapy team, citing their helpfulness and professionalism.
Some reviewers have mentioned that the facility has improved significantly in recent years, with many crediting the current leadership and staff for the positive changes. The facility's social services department, led by Courtney, has been particularly commended for their dedication to the residents' well-being.
However, there are also some negative reviews that highlight the facility's shortcomings. Some reviewers have mentioned issues with cleanliness, including dirty floors and unhygienic conditions. Others have reported instances of neglect, including missed medication and exposure to COVID-19.
It is also worth noting that some reviewers have mentioned issues with communication, including difficulty in reaching the administrator or director of nursing. This suggests that the facility may benefit from improving their communication systems and protocols.
Overall, while Bridgewalk on Harden has made significant improvements, there are still some areas for improvement, particularly in terms of cleanliness and communication. With its caring staff and improved leadership, the facility has the potential to provide high-quality care to its residents.