The office seems to have a good quality of care, but some issues with patient handling have been reported. Many patients praise Dr. McNulty, but some were not impressed with the current office staff and policies. One patient felt dismissed after not being able to pay $400 on the spot, and another felt penalized for not being able to schedule an appointment yearly. Some patients have reported changes in hours without notice, which can be inconvenient. Despite these issues, the office has a clean and pleasant environment, and patients appreciate the staff's efforts to make them feel comfortable. Unfortunately, the retirement of Dr. McNulty has caused some patients to lose trust in the office. There is also a lack of clear communication about pricing and payment expectations, which can be stressful for patients. Overall, the office has room for improvement in terms of patient care and communication.