Tampa Bay
Brendon Connolly
34.76
34.76
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
Photos & videos
Submit a review
Overall
Quality
Innovativeness
Pricing
Submit a review
The business has a generally positive reputation with clients. The location seems to be well-known and respected in the medical community, with many patients praising Dr. Connolly's professionalism and bedside manner. His ability to take the time to explain treatments and answer questions is particularly noted. The staff is also widely praised for their friendliness and helpfulness.However, there are some issues that need to be addressed. The most prominent issue is the long wait times experienced by many patients, with some waiting for over an hour or even being told to come back another day. This is not only frustrating for patients but also raises concerns about the clinic's ability to manage its schedule and prioritize patient care.Another issue is the occasional lack of respect for patients' time, as some patients have reported being told that the doctor is unavailable or that they will have to wait. This can be particularly challenging for patients who have taken time off work or made other arrangements to attend their appointment.Despite these issues, the clinic seems to be committed to providing high-quality care, and Dr. Connolly's expertise and compassion are widely praised. The clinic's use of modern payment methods and its wheelchair-accessible facilities are also notable positives.To improve the overall experience, the clinic could focus on streamlining its scheduling and appointment process, ensuring that patients are seen in a timely manner and with minimal waiting. Additionally, staff training on patient communication and empathy could help to address issues related to respect for patients' time.Some areas to consider improving:* Scheduling and appointment management: Implement a more efficient system to manage appointments and minimize wait times.* Patient communication: Ensure that patients are kept informed about wait times and delays, and that staff are trained to communicate effectively and empathetically.* Respect for patients' time: Implement policies to prioritize patient appointments and ensure that patients are seen in a timely manner.* Staff training: Provide ongoing training for staff on patient communication, empathy, and respect for patients' time.Overall, the clinic has a lot to offer, but some improvements are needed to address the issues mentioned above. With a focus on streamlining operations, improving communication, and prioritizing patient care, the clinic could potentially become an even better choice for patients in the area.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS