This business is a highly rated medical service provider with a 4.4 overall score, indicating a strong reputation among patients. The quality of care provided by the surgeon, Dr. Breeding, is particularly notable, with a score of 4.4 out of 5. The office staff, including Mark, are praised for their kindness, professionalism, and helpfulness.
Many patients have expressed their gratitude for the compassionate and gentle bedside manner of Dr. Breeding, citing examples of his exceptional care and attention to detail. His ability to explain complex medical information in a clear and reassuring manner is also highly praised.
The pricing of services at this location is also competitive, with a score of 4.7 out of 5, indicating that patients feel they receive good value for their money. The office accepts various payment methods, including NFC mobile payments, debit cards, and credit cards, making it convenient for patients to pay for their services.
However, there is one major issue that has been raised by some patients. They have experienced poor communication from the office staff, including difficulty getting in touch with someone on the phone, and a lack of follow-up after surgery. One patient's experience was particularly negative, with their wound not healing properly after a procedure and requiring additional amputation.
Overall, this business is highly rated and provides high-quality care to its patients. However, it is essential for the office staff to improve their communication and follow-up with patients to ensure a more satisfactory experience for everyone.