Tampa Bay
Brandon Orthopedic Associates
16.97
16.97
Overview
Join us for the inaugural episode of "Bones of the Bay" at Florida Orthopaedic Institute, featuring expert discussions on joint replacements.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Gender-neutral restroom
Appointments recommended
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Pricing
Overall
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The review of Florida Orthopaedic Institute is somewhat mixed, but with a general tendency to the positive side. The rating of 4.2 suggests that the majority of the reviews are positive, but there are some complaints and negative experiences that have to be taken into account. The staff of the institute are friendly, professional and caring. Many reviewers have praised the kindness and helpfulness of the staff, especially the front desk staff. They are happy to help and go the extra mile to make the patients feel comfortable and supported.However, some reviewers have mentioned that the wait times can be long and that the staff may seem slow or unresponsive at times. This is a common criticism in many medical offices and can be frustrating for patients who are trying to get treatment.The institute has a wide range of services and treatments available, including physical therapy, orthopedic surgery, and pain management. Many reviewers have praised the expertise and professionalism of the doctors and therapists who work at the institute. They are knowledgeable and experienced in their fields and are able to provide high-quality care to their patients.One reviewer mentioned that the billing and insurance process can be complicated and time-consuming. They had to wait several days to get their insurance claims processed and were frustrated with the lack of communication from the billing department.The institute is wheelchair accessible and has a gender-neutral restroom, which is a plus for patients who need these accommodations. The facility is also clean and well-maintained, which is another plus.However, one reviewer mentioned that the billing person has a bad attitude and is unhelpful. This is a serious complaint and suggests that the institute needs to work on improving its customer service skills in this area.Overall, the Florida Orthopaedic Institute is a good option for patients who need orthopedic care and physical therapy. While there are some areas for improvement, the majority of reviewers have been satisfied with their experiences and would recommend the institute to others.One major issue is the problem with long wait times and the lack of communication from the staff. Some reviewers have had to wait several hours to see the doctor, which can be frustrating and disrupt their schedules. The institute needs to work on improving its scheduling and communication skills to better serve its patients.
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