The location is a well-established medical center with a long history of providing care to patients across both sides of the bay for over 25 years. The medical team is highly skilled and experienced, with doctors like Dr. Jobe and Dr. Befeler being highly praised for their expertise and bedside manner. Many patients have reported excellent results from their surgeries, including Dr. Jobe's surgery that saved a patient's life and Dr. Befeler's surgery that left a patient with no pain and no need for pain medication.
However, there is one issue that has been raised by some patients. The appointment scheduling and communication process can be difficult, with some patients reporting long wait times for appointments and phone calls, and others reporting that their MRI results were not communicated to them in a timely manner. One patient reported being charged $285 for an appointment that was not suitable for their condition, and not receiving a refund after the issue was brought to the attention of the practice administrator.
Despite these issues, the majority of patients have reported having a positive experience at the medical center, with many praising the staff for being friendly and professional, and the facilities for being well-maintained and clean. The medical center also offers convenient payment options, including NFC mobile payments, debit cards, and credit cards, and has a wheelchair-accessible entrance, parking lot, and restroom.
Overall, the medical center is a reliable and trustworthy option for patients seeking medical care, with a high-quality team of doctors and staff. However, there is room for improvement in terms of communication and appointment scheduling.