This dental clinic has received widespread praise from patients, with many expressing gratitude for the exceptional care and services provided. The staff is often described as friendly, professional, and courteous, with some patients even commenting on the warmth and kindness of the receptionists and dental assistants. The dentist, Dr. Ackley, is also highly praised for her expertise, gentle touch, and willingness to explain procedures in detail. Many patients have reported feeling comfortable and at ease during their appointments, which is no small feat for a dental clinic.However, not all experiences have been positive. A few patients have expressed frustration with the wait times, which have sometimes been lengthy. Additionally, a couple of patients have reported issues with billing and payment plans, which they felt were not transparent or fair. One patient even went so far as to accuse the clinic of bait-and-switch tactics, claiming that they were told one price for a procedure and then charged a much higher amount later on.Despite these negative experiences, the majority of patients have reported being very satisfied with the clinic's services. Many have praised the clinic's ability to accommodate their schedules, including same-day appointments and flexible payment plans. Some patients have even reported feeling relieved and happy after their appointments, which is a testament to the clinic's commitment to patient care.One issue that has been consistently reported is the lack of transparency in billing and payment plans. Several patients have expressed frustration with the clinic's billing practices, which they felt were unclear or unfair. This issue is a major concern, as it can lead to financial difficulties and stress for patients. The clinic should consider implementing more transparent and flexible billing practices to address this issue.Overall, the clinic has a reputation for providing high-quality care and services, but there are areas for improvement, particularly when it comes to billing and payment plans. With a few adjustments, the clinic could potentially become a truly exceptional dental clinic that sets the standard for patient care.