The business seems to have a decent overall rating, but with some issues. The quality of work and service seems to be a mixed bag, with some customers having a great experience and others reporting poor service and incorrect work. The pricing seems to be generally reasonable, with some customers noting that they were charged too much for certain repairs. The innovativeness of the business is decent, with some customers praising the shop for finding creative solutions to their car problems. However, the business has had issues with communication and honesty, with some customers feeling misled or taken advantage of. The shop's location and parking seem to be convenient, with some customers noting that they have on-site parking and are easy to find. The shop's owners and staff seem to be friendly and willing to help, with some customers praising their customer service. However, the shop has had issues with professionalism and transparency, with some customers feeling that the owners and staff were not upfront about the work being done or the costs involved. Overall, the business seems to have some strengths and weaknesses, and customers should be cautious when taking their car here.Some issues that stand out are:* Poor customer service and communication, with some customers feeling misled or taken advantage of.* Incorrect or incomplete work, with some customers reporting that their car was not fixed correctly or that unnecessary repairs were made.* Overcharging or unexpected costs, with some customers feeling that they were charged too much for certain repairs.* Lack of transparency and honesty, with some customers feeling that the owners and staff were not upfront about the work being done or the costs involved.It's worth noting that the business has had some very positive reviews and ratings, with some customers praising the shop for their excellent service and reasonable prices. However, the negative reviews and ratings should not be ignored, and customers should be aware of the potential issues before taking their car here.