This location provides excellent mortgage services with a team of knowledgeable professionals led by Brad Birdsong. They offer a smooth and pleasant experience throughout the home loan process, making it stress-free and enjoyable for clients. The staff is patient, receptive, and always available to answer questions and provide guidance.Brad is particularly skilled in Florida's first-time home buyer program and takes the time to explain every step of the process, making sure clients are well-informed and confident throughout the journey. His follow-up is great, and he is always willing to go the extra mile to ensure clients' needs are met.The location is wheelchair accessible, with a seating area, restroom, and parking lot designed to accommodate individuals with mobility issues. The staff is respectful, professional, and passionate about providing the best deal and options for clients.One potential area for improvement is the lack of clear information about working hours outside of the standard Monday to Friday schedule. While the location is closed on weekends, it would be helpful to have more specific information about extended hours or emergency contact information for clients who may need assistance outside of the regular schedule.