Tampa Bay
Brace Accounting Services Inc
5.52
5.52
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Appointments recommended
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The business is located at Building 12000, Dale Mabry Hwy Highway, Suite 150, Tampa City, and provides financial services, including accounting and tax preparation. The address is wheelchair accessible, and the office has a parking lot and entrance for people with disabilities. The business is also affiliated with Brace Accounting Services Inc.Unfortunately, the clients have reported several issues with the business. One of the clients experienced a hacked office system, which led to the compromise of their personal information and a fraudulent tax return filed in their name. Another client had their taxes filed with the wrong address, and they received several documents from the IRS that were sent to their old address. These clients also reported that they were not provided with sufficient information about the issue and had to spend a lot of time and effort to resolve it.Additionally, some clients have reported that the accountants at the business are not thorough in their work and may make errors, such as failing to include dividend income on tax returns. One client reported that they had to pay a penalty of $1076 plus the amount they owed to the IRS and interest due to this error.On the other hand, some clients have reported positive experiences with the business, praising their professionalism, quality of work, and value for money. One client noted that the accountant, Ron, is thorough, honest, and has many years of experience.However, the overall quality of the business's services seems to be a major issue. Despite the positive reviews, the negative reviews far outweigh them, and several clients have reported significant problems with their experience. The business's pricing seems to be reasonable, but the value for money is questionable due to the quality of service. As for innovativeness, the business appears to be using traditional methods, but it's hard to say how innovative it is without more information.The clients' feedback suggests that the business needs to improve its attention to detail, communication, and quality control. It's also crucial for the business to provide better customer service and take responsibility for its mistakes. With some improvements, the business could potentially increase its overall rating and provide better services to its clients.
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