The bp location on FL-64 Street in Ona City seems to have its highs and lows. On one hand, the convenience store has all the necessary amenities, including a restroom, convenience store, ATM, and air pump. The staff is friendly, with some customers mentioning a particularly polite employee. However, there are several issues that bring down the overall rating.Firstly, the bp location's operating hours are often not as advertised. Many customers have reported arriving to find the location closed, despite the sign in the window stating that it's open. This can be frustrating for drivers in need of fuel or other services.Secondly, the customer service can be hit-or-miss. While some employees are polite and helpful, others have been described as rude or unprofessional. One customer even reported being hung up on after asking about lost money at the ATM.Thirdly, the quality of food and other products can be inconsistent. Some customers have raved about the fried chicken, but others have complained about overpriced and low-quality offerings.Lastly, the location's cleanliness can be an issue. Some customers have reported a strong smell inside the store and dirty conditions.One major issue that stands out is the bp location's tendency to be closed when advertised, which can be frustrating for drivers. This issue highlights a need for the location to accurately update their hours and ensure that they are operating as advertised.Overall, while the bp location on FL-64 Street in Ona City has its positives, the issues mentioned above bring down the overall rating. With some improvements to customer service, quality, and cleanliness, this location could potentially become a more reliable and enjoyable stop for drivers.